Refund policy

At Cart King, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it.
- It must be in its original packaging.
- You must provide proof of purchase or order confirmation.

To initiate a return, please contact us at support@cartking.world. Returns sent back to us without prior approval will not be accepted.

2. Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

3. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

4. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5–7 business days. 

If you have any questions, reach out to us at support@cartking.world.